EMERGENCY & STORM DAMAGE

24/7 Availability

We can dispatch a crew at any hour when safety is at risk.

Bucket Truck & Climbing Access

For hard-to-reach or elevated hazards, our bucket truck and professional climbers allow safe removal under difficult conditions.

Specialized Rigging & Lifting Techniques

Our team uses advanced rigging systems taught through TCIA & ISA training to safely remove heavy or unstable limbs without causing further damage to your property.

Hazard Assessments

We identify risks such as tensioned limbs, cracked trunks, compromised root systems, and overhead dangers before taking action.

Fast, Controlled Removal

Our priority is protecting your home, family, and property while removing the hazard as quickly and safely as possible. Once the emergency hazard is taken care of, we can also clean up debris, branches, and storm-damaged wood.

When to Call for Emergency Tree Service

Contact us immediately if you’re dealing with:

  • A tree or large branch on your house, roof, garage, fence, or shed

  • A tree leaning or cracking after high winds

  • A tree blocking your driveway or trapping your vehicle

  • Storm-damaged limbs hanging over structures

  • Trees fallen across roads, walkways, or access points

  • Uprooted trees pulling up soil or threatening foundations

  • Any situation where the tree is too dangerous to wait

If you’re unsure whether it’s an emergency, call—we will advise you right away.

Request Your Free Estimate

What to Do If a Tree Falls on Your Home

  1. Ensure everyone is safe and evacuate the immediate area if needed.

  2. Call 911 if power lines are involved.

  3. Contact us immediately for emergency tree removal.

  4. Take photos for insurance before any debris is moved.

  5. Do not try to cut or remove storm-damaged trees yourself—hazard trees can shift suddenly.

Why Choose US for Emergency Removals?

Storm damage requires precision and expertise—not every tree company is trained or equipped for it. Homeowners choose us because:

  • We are available 24/7 for emergency calls

  • Our crews are trained in hazardous removals

  • We use safe, modern rigging and removal techniques

  • We have bucket truck access for elevated emergencies

  • We prevent additional damage to your home or property

  • We respond quickly and communicate clearly

When safety is on the line, you want a team that knows how to handle dangerous situations correctly.

 FAQs

  • Yes, while policies vary, we provide documentation, photos, and invoices for your claim.

  • As fast as possible. For true emergencies, we prioritize same-day service.

  • Absolutely. We handle wind, snow, ice, lightning damage, and more.

  • If the tree is unstable or threatening your home, call immediately.

  • Yes, using controlled rigging and careful sectioning, we minimize impact.

When a storm hits, and a tree falls on your house, vehicle, garage, fence, or power lines, you need help fast. High Falls Tree Service provides 24/7 emergency response for hazardous tree removal and storm-damage cleanup across the Rochester area. Our trained crew is equipped to handle the most dangerous situations safely, quickly, and professionally.

Whether a tree has already fallen or is posing imminent danger, one call brings our emergency team directly to your property.

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service was a total class act… perfect shaping of the trees and an immaculately clean lawn.”

    — David E., Rochester, NY

  • Why Homeowners Choose High Falls Tree Service

    “Great experience…routine maintenance and trimming for a magnolia, Japanese maple and spruce…thoughtfully trimmed.”

    — Judith F-K., Rochester, NY

  • Why Homeowners Choose High Falls Tree Service

    “Thank you so much, High Falls Tree Service. Best tree service in town.”

    — Karen S., Webster, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service, LLC did an awesome job trimming tree limbs away from my house. Squirrels were hopping onto my roof using the branches. Thank you for your great tree trimming service and excellent customer service. I enjoyed working with you and was very satisfied with the complete job and price!”

    — Peter B., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “An ENORMOUS tree fell on the roof and had to be removed ASAP. They picked up the phone! They promised to be there, and they came in less than 12 hours. The job was a mess - huge tree, damage to the roof, house surrounded by trees. It was not an easy removal project, but they did it quickly and with minimal collateral damage. It was fantastic!””

    — Anonymous

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service was a total class act from start to finish! We had a massive tree on our roof that was difficult to get to. They did a fantastic job getting it down, and their cleanup was above and beyond what I expected! Thanks, guys!”

    — Ella V., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls, your people did a great job! We are very satisfied with your company. Thank you!”

    — Tom M., Irondequoit, New York

  • Why Homeowners Choose High Falls Tree Service

    “Incredible experience working with a team like this.”

    — Aaron R., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree is excellent. Their prices are extremely reasonable. The crew came as scheduled and worked nonstop. They were very polite and went above and beyond. I wanted to keep the tree wood, and they stacked it all for me. They had to avoid power lines, the garage roof, the patio roof, all of my lilacs, and my shed. This was done perfectly. If you want a great tree service, select High Falls.”

    — Nancy D., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “The High Falls Tree Service staff did a BEAUTIFUL job removing some large limbs overhanging our house, and thereby lowering our home insurance bill! Perfect shaping of the trees and an immaculately clean lawn and driveway when they left. Couldn’t be happier!”

    — David E., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service did an impressive job at my neighbor’s house.”

    — Kathryn S., Fairport, New York

  • Why Homeowners Choose High Falls Tree Service

    “Great professional work! Very attentive and prompt service even “off hours”!”

    — Ellen K., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls has been great to us! Highly recommend them!”

    — Kathy R., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “Thank you for shedding light on our backyard! Very professional, fast, and knowledgeable. They were able to remove branches intertwined with the wires in our backyard that RG&E wouldn’t trim. Highly recommend them. Fast and cleaned up like they were never there.”

    — Meaghan S., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “Amazing customer service & such a skilled crew. We keep having them back. They have taken down a huge pine with needlecast, raised the canopy on our Pin-oak & Locust & today hand-trimmed my precious Magnolia, cleaned up our high Maple, raised the canopy & re-hung my kids’ tree swing. It just doesn’t get any better than that! Will look forward to having them out for the fourth time.”

    — Lori S., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “This is for the tree taken down at my daughter’s - HUGE! It was gone in a flash, and the stump ground out. Great work! Punctual! Highly recommended!”

    — Gina M., Irondequoit, New York

  • Why Homeowners Choose High Falls Tree Service

    “You never know what you are going to get when you call for a contracting service. The best you can do is get recommendations. You can read the reviews on Yelp or Google. That was the case for my call for tree service. I read reviews and called a couple of companies. Some of them never returned my calls. High Falls Tree Service returned my call promptly, and the work was amazing. We had a 60-70ft pine dying in our front yard. They came out to remove it and said it would take two hours. Not only were they done in less than two hours, but they also cleaned up all the debris and chips in our driveway, my neighbors’ driveway, the street in front of the house, and even our little front porch. They were fast, efficient, and worked beautifully as a team. If you need tree guys, call for them.”

    — Doug S., Kings Ferry, New York

  • WHY HOMEOWNERS CHOOSE HIGH FALLS TREE SERVICE

    “I could not have asked for better service for the removal of a large tree from my yard than I received from High Falls. The quote was given the same day, and service was rendered on schedule. They needed to avoid my home, patio, shed, and a hot tub, and did so with the right equipment and crew, with no damage. They had this tree down in 4 hours, and with total cleanup. Price was very reasonable, and the crew was top-notch, friendly, and courteous. I wouldn’t hesitate to recommend them to anyone.”

    — Lynn Y., Rochester, New York