FAQs

Do I need a permit to remove a tree in Rochester, NY?

Tree removal permit requirements can vary depending on your location, property type, and local regulations. High Falls Tree Service can help you understand whether approvals may be needed before starting your tree removal project in Rochester and surrounding communities.

How much does tree removal cost in Rochester, NY?

The cost of tree removal depends on several factors, including the tree's size and species, location, accessibility, condition, and whether additional services, such as stump removal or cleanup, are needed. High Falls Tree Service provides professional evaluations and recommendations based on your specific property and tree care needs.

Can you remove ash trees affected by emerald ash borer?

Yes. High Falls Tree Service provides safe removal of ash trees impacted by emerald ash borer infestations. Because dead or declining ash trees can become hazardous, professional assessment and removal can help protect your home, property, and surrounding trees.

What trees grow best in Western New York?

Many trees thrive in Western New York’s climate, including native species such as maple, oak, birch, and serviceberry, as well as flowering trees suited to local conditions. Choosing the right tree depends on your soil, available space, sunlight, and long-term goals for your landscape.

How often should mature trees be inspected?

Mature trees should typically be inspected regularly, especially if they are near homes, driveways, power lines, or areas where people gather. Routine inspections can help identify structural problems, disease, decay, or hazards before they become serious issues.

Can storm-damaged trees be saved?

Sometimes storm-damaged trees can be preserved with proper pruning, treatment, or structural support. However, severely damaged or unstable trees may need to be removed for safety reasons. High Falls Tree Service can evaluate storm damage and recommend the safest solution.

When is the best time to prune maple trees in New York?

The best time to prune many maple trees in New York is during the dormant season, typically late fall through winter, when trees are less stressed. However, pruning needs can vary depending on the tree’s condition, age, and purpose of the pruning.

What are the signs a tree is dangerous?

Signs of a potentially dangerous tree include large dead branches, cracks in the trunk, leaning, root damage, fungal growth, cavities, hanging limbs, or noticeable changes in tree health. If you are concerned about a tree on your property, a professional inspection can help determine the safest next step.

Can you treat spotted lanternfly or other invasive pests?

High Falls Tree Service can help identify tree health concerns related to pests and invasive species. Early detection and proper treatment recommendations can help protect valuable trees and prevent further damage.

Do you provide commercial tree services?

Yes. High Falls Tree Service provides professional tree care solutions for commercial properties, including tree removal, pruning, storm cleanup, and ongoing maintenance. We work with property owners, businesses, and organizations throughout Rochester and the surrounding Western New York area.

How often should trees be trimmed?

Tree trimming schedules depend on the species, age, location, and overall health of the tree. Regular pruning can improve structure, remove hazardous branches, and support long-term tree health.

Why should I hire a professional tree service instead of removing a tree myself?

Tree removal can be dangerous, especially when dealing with large, damaged trees near buildings and utilities. Professional tree services have the experience and equipment needed to remove trees while protecting your property safely.

Do you offer emergency tree removal after storms?

Yes. High Falls Tree Service helps homeowners address storm-related tree damage, including fallen trees, hazardous limbs, and emergencies requiring prompt attention.

Do you remove tree stumps after cutting down a tree?

Stump removal and stump-related services can help improve the appearance, safety, and usability of your property after a tree is removed. Ask High Falls Tree Service about available stump solutions for your project.

What areas does High Falls Tree Service serve?

High Falls Tree Service serves homeowners and businesses throughout Rochester, NY, and surrounding communities in the Finger Lakes and Western New York region. Contact us to discuss your tree care needs and service availability.

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service was a total class act… perfect shaping of the trees and an immaculately clean lawn.”

    — David E., Rochester, NY

  • Why Homeowners Choose High Falls Tree Service

    “Great experience…routine maintenance and trimming for a magnolia, Japanese maple and spruce…thoughtfully trimmed.”

    — Judith F-K., Rochester, NY

  • Why Homeowners Choose High Falls Tree Service

    “Thank you so much, High Falls Tree Service. Best tree service in town.”

    — Karen S., Webster, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service, LLC did an awesome job trimming tree limbs away from my house. Squirrels were hopping onto my roof using the branches. Thank you for your great tree trimming service and excellent customer service. I enjoyed working with you and was very satisfied with the complete job and price!”

    — Peter B., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “An ENORMOUS tree fell on the roof and had to be removed ASAP. They picked up the phone! They promised to be there, and they came in less than 12 hours. The job was a mess - huge tree, damage to the roof, house surrounded by trees. It was not an easy removal project, but they did it quickly and with minimal collateral damage. It was fantastic!””

    — Anonymous

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service was a total class act from start to finish! We had a massive tree on our roof that was difficult to get to. They did a fantastic job getting it down, and their cleanup was above and beyond what I expected! Thanks, guys!”

    — Ella V., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls, your people did a great job! We are very satisfied with your company. Thank you!”

    — Tom M., Irondequoit, New York

  • Why Homeowners Choose High Falls Tree Service

    “Incredible experience working with a team like this.”

    — Aaron R., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree is excellent. Their prices are extremely reasonable. The crew came as scheduled and worked nonstop. They were very polite and went above and beyond. I wanted to keep the tree wood, and they stacked it all for me. They had to avoid power lines, the garage roof, the patio roof, all of my lilacs, and my shed. This was done perfectly. If you want a great tree service, select High Falls.”

    — Nancy D., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “The High Falls Tree Service staff did a BEAUTIFUL job removing some large limbs overhanging our house, and thereby lowering our home insurance bill! Perfect shaping of the trees and an immaculately clean lawn and driveway when they left. Couldn’t be happier!”

    — David E., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls Tree Service did an impressive job at my neighbor’s house.”

    — Kathryn S., Fairport, New York

  • Why Homeowners Choose High Falls Tree Service

    “Great professional work! Very attentive and prompt service even “off hours”!”

    — Ellen K., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “High Falls has been great to us! Highly recommend them!”

    — Kathy R., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “Thank you for shedding light on our backyard! Very professional, fast, and knowledgeable. They were able to remove branches intertwined with the wires in our backyard that RG&E wouldn’t trim. Highly recommend them. Fast and cleaned up like they were never there.”

    — Meaghan S., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “Amazing customer service & such a skilled crew. We keep having them back. They have taken down a huge pine with needlecast, raised the canopy on our Pin-oak & Locust & today hand-trimmed my precious Magnolia, cleaned up our high Maple, raised the canopy & re-hung my kids’ tree swing. It just doesn’t get any better than that! Will look forward to having them out for the fourth time.”

    — Lori S., Rochester, New York

  • Why Homeowners Choose High Falls Tree Service

    “This is for the tree taken down at my daughter’s - HUGE! It was gone in a flash, and the stump ground out. Great work! Punctual! Highly recommended!”

    — Gina M., Irondequoit, New York

  • Why Homeowners Choose High Falls Tree Service

    “You never know what you are going to get when you call for a contracting service. The best you can do is get recommendations. You can read the reviews on Yelp or Google. That was the case for my call for tree service. I read reviews and called a couple of companies. Some of them never returned my calls. High Falls Tree Service returned my call promptly, and the work was amazing. We had a 60-70ft pine dying in our front yard. They came out to remove it and said it would take two hours. Not only were they done in less than two hours, but they also cleaned up all the debris and chips in our driveway, my neighbors’ driveway, the street in front of the house, and even our little front porch. They were fast, efficient, and worked beautifully as a team. If you need tree guys, call for them.”

    — Doug S., Kings Ferry, New York

  • WHY HOMEOWNERS CHOOSE HIGH FALLS TREE SERVICE

    “I could not have asked for better service for the removal of a large tree from my yard than I received from High Falls. The quote was given the same day, and service was rendered on schedule. They needed to avoid my home, patio, shed, and a hot tub, and did so with the right equipment and crew, with no damage. They had this tree down in 4 hours, and with total cleanup. Price was very reasonable, and the crew was top-notch, friendly, and courteous. I wouldn’t hesitate to recommend them to anyone.”

    — Lynn Y., Rochester, New York